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Distribution channels
Distribution channels
Italy

Distributing a product |
Distance Selling |
Organizing goods transport
Distributing a product
- Evolution of the sector
- For a long time, Italian industries were not competitive enough, and this led the Italian government to set up import barriers. The Italian population is traditionally attached to local shops. Modern distribution made its appearance a few years ago with the rise of large international groups such as Auchan/Rinascente or Carrefour who took advantage of a relaxing of legislation concerning setting up business, made necessary by European harmonization.
In 2004, Italian retail trade represented 328.5 billion euros, a growth of 1.2% compared with 2003.
- Market shares
- The leading distributor in Italy is the Coop Italia group which is based on a network of more than 1 000 outlets in Italy and which had 17.7% of market share in 2004. Carrefour Italia had 10% and Auchan/Rinascente 9.5%.
Generally speaking, foreign names represent 47% of hypermarkets. In 2004, there were 469 hypermarkets, 990 supermarkets, and 6 627 small supermarkets. The foodstuff distribution market is very concentrated as the leading 10 groups have 77% of market share.
However, there is an imbalance between the north and the south of the country, however: more than 50% of supermarkets and 65% of hypermarkets are concentrated in the north. As a result, the large groups will have to concentrate their efforts on the southern part of the country.
- Organizations in the retail sector
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CONFIDA
Federi
Lega Coop
Types of outlet
- Department Stores
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Clothes, Cosmetics, Jewelry, Foodstuffs
La Rinascente, Coin in Rome, Milan, Naples
- Supermarkets and hypermarkets
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Supermarket and hypermarket
Pam, Conad, Panorama, Auchan in Rome, Milan, Turin
- Discount
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Foodstuffs and beverages
Dico, Lidl in Rome, Milan
- Home centers
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Furnishings and decoration
Ikea, Ovvio in Rome, Milan
- Cooperative
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80% foodstuffs and 20% everyday products and clothes
Coop all over Italy
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Distance selling
- Most popular forms of direct marketing
- Direct sales, mail order, catalog sales.
- Type of products
- The main sectors in e-commerce are tourism, transport, textiles, household appliances, books, CDs, DVDs, etc.
- Evolution of the sector
- The growth of the direct mail by post market is limited by legislation designed to protect the consumer. Mail order selling in Italy is quite undeveloped because of a dense network of small shops which allows Italian consumers to do all their shopping near where they live.
In Italy, the average cost of acquiring a non-behavioural address is 0.02 euros, and that of a behavioural address is 0.20 euros.
However, logistical difficulties in Italy are enabling mail order, door-to-door sales, telemarketing or teleshopping to grow substantially. B to B and B to C e-commerce is also growing rapidly.
- Other direct marketing companies
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Aidim
Big names in distance selling
| Mondo Chef |
Mail order, e-commerce |
Catering. |
| Euronova SRL |
Mail order, e-commerce |
Household linen, household appliances, shoes, decoration, high-tech, etc. |
| La Redoute |
Mail order, e-commerce |
Clothes, lingerie, household linen, furniture, telephone, video games, tv-hifi, household appliances, etc. |
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Last updates: September 2010
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