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Home > Country profiles > Poland > Distribution channels

Distribution channels

Drapeau from Poland

Poland

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Distributing a product | Distance Selling | Organizing goods transport

Distributing a product

Evolution of the sector
In a few years, distribution has become practically a private sector and the number of outlets has risen considerably. However, nowadays, this sector remains unstructured with a majority of small shops in rural areas where hypermarkets have not yet set up business. On the other hand, in large towns, the big foreign groups have moved in and out of 900 supermarkets, 432 are of foreign origin. We can mention:
- Real which belongs to the Metro AG group and has 27 stores,
- Hypernova (Ahold group) with 27 stores,
- Tesco with 37 stores,
- Auchan, Geant and Carrefour (respectively 19, 17 and 14 outlets).
Among the discount stores, we can recognize the names:
- Biedronka,
- Plus discount, etc.
Modern distribution (hypermarkets, supermarkets, discount) had a market share in the food trade of 35% in 2004. We can suppose that the trend will evolve in favour of discount stores and small shops in small towns in Poland.
It is estimated that, ten years from now, Poland will have an identical distribution system to that existing in western countries.

On the other hand, specialized distribution does not escape either from internationalization:
- in the DIY sector, we find Leroy Merlin, Castorama...
- for household appliances, Ikea, Conforama... are on the scene
- for sports items, we find Décathlon, Go sport, etc.
Market shares

Organizations in the retail sector
Polska Organizacja Handlu i Dystrybucji (Association of employers in big distribution companies)
Polska Rada Centrow Handlowych (Polish Council for Shopping Centers)
 

Types of outlet

Hypermarkets and supermarkets
All types of products
Carrefour, Auchan, Tesco, Real, Leclerc
Department Stores
All types of products
Galeria Centrum
Large shopping centers
All types of products
Targowek, Manhattan, Ptak, Arkadia
Discount stores
Mainly for foodstuffs.
Biedronka, Lidl
Specialized stores
Specialized in one family of products: gardening, DIY, sport, etc.
Gardening and DIY: Leroy Merlin, Castorama, Obi
Everything for the house: Ikea, Conforama, Domoteka
Sport : Décathlon, Go sport
Perfume and cosmetics:Sephora, Douglas, Rossmann
Books, discs: Empik

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Distance selling

Most popular forms of direct marketing
By mail order, telemarketing, teleshopping, Internet sales and mobile phone.
Type of products
All types of products.
Evolution of the sector
According to EMOTA (European distance selling association), the turnover of distance selling was estimated at 965 million euros in 2005, an average of 25 euros per inhabitant.
The distance selling market is difficult to penetrate: witness the failures of French companies such as La Redoute and 3 Suisses which have withdrawn from the market. For 30% of direct selling customers, the value of goods by correspondence was less than 20 euros but 25% ordered goods worth over 60 euros.
Many foreign firms are present on the direct selling market in Poland. For example:
- Bon prix ( Otto Versand group, world's number 1 in distance selling),
- Quelle which represents the group Quelle/Neckermann (world's number 2 in distance selling),
- Freemans of London. They do not publish a Polish catalog.
Others publish catalogs with the single brand of their products and carry out mail order sales parallel to the traditional channels like Yves Rocher.

Stores offering cultural goods have become very popular in Poland. Among the customers of mail order and on-line stores, 27% declared they had bought a DVD, 24% books, 22% CDs, 23% household appliances, 22% wine, 22% articles for children and 3% clothes...
Finally, there is a Polish direct marketing association, Stowarzyszenie Marketingu Bezposredniego (SMB) which has 74 members.
Other direct marketing companies
Polish direct marketing association
 

Big names in distance selling

Avon
Amway
Oriflame
Nu Skin

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Organizing goods transport

Main useful means of transport
Poland's main ports are Gdansk and Szeczin-Swinoujscie. They have been considerably improved over the last few years with a view to European integration. In 2003, 51 052 000 tonnes of maritime freight transited via Poland.

Goods freight by road represented 74.4 billion tonnes-kms in 2001.

The Polish rail network is the third-best rail network in Europe for its infrastructures, the second for the volume of goods transported, and is the leading employer in Poland. International lines (Intercity) give excellent service but the regional lines remain poor. Modernization is essential as regards signals and rolling stock, for about 40% of goods traffic is carried out by rail (in 2003, 47 400 million tonnes-km of freight were carried by this means of transport).
Ports
Port of Gdansk
Port of Szczecin
Airports
Polish Airports
Sea transport organizations
Ministry of Infrastructure
Ministry of Maritime Economy
Air transport organizations
Ministry of Infrastructure
Civil aviation transport office
Road transport organizations
Ministry of Transport
General inspectorate for road transport
Institute for road transport
Rail transport organizations
Ministry of transport
Rail transport office

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Last updates: September 2010

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